Dealing with Stumbling Blocks


In Dealing with Stumbling Blocks you'll learn ten stumbling blocks common to many groups, key ways to overcome each of these stumbling blocks, and why stumbling happens.

Effective Communication


Topics covered in Effective Communication are active listening and direct expression, techniques for dealing with anger, the importance of dialogue, and the value and use of internal communication protocols.

Effective Meetings Management


In Effective Meetings Management you'll learn the fair-open-honest triangle, eleven easy ways to improve your meetings, the roles and responsibilities for your group's meetings, and the importance of documenting your agreements.

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