The participants worked on their own concept maps and then put their Post-its next to each other on sheets of poster paper. As they all took a look at the array, the participants saw that they held both a number of concerns in common and some that were individually distinct. They arranged the Post-its until everyone was satisfied with the way their concerns had been sorted. The group reflected on what they had done - everyone's ideas were up there, no one was excluded, they saw an overall picture. A good place to begin is to have each voice be heard.