Topics covered in Effective Communication are active listening and direct expression, techniques for dealing with anger, the importance of dialogue, and the value and use of internal communication protocols.
The other five publications in the “Working Together” series are: Successful Partnerships (ORESU-G-99-001); Choosing Your Group’s Structure, Mission, and Goals (ORESU-G-99-002); Effective Meetings Management (ORESU-G-99-003); Good Decision Making (ORESU-G